Supervisor – Retail Food Services

Job title: Supervisor – Retail Food Services

Company: Alberta Health Services

Job description: Your Opportunity:

Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference in your community. Alberta Health Services (AHS) has been recognized as one of the best places to work in Canada, one of Alberta’s Top Employers, and one of Canada’s Best Diversity Employers for 2019-2020. AHS is proud to be recognized for supporting our people and creating workplaces where they feel safe, healthy, valued, and included, and able to reach their full potential. An exciting opportunity exists for a Supervisor, Retail Food Services, to lead a team of foodservice professionals in a health care setting within AHS. Retail Food Services (RFS) is a provincial service that is committed to providing nutritious, healthy, high-quality food, and outstanding experiences to patients, residents, staff, visitors, and the community. This Temporary position is located at the University of Alberta Hospital in Edmonton, Alberta. The University of Alberta Hospital (UAH) is one of Canada’s leading academic health sciences centers with a reputation for research, innovation, education, and patient-centered care. The Retail Food Services Supervisor performs a leadership role in Retail Food Services and reports directly to the Manager, Retail Food Services. We are looking for a highly motivated food service professional to be part of the Retail food services program, who can: Demonstrate exceptional team management, delegation, conflict resolution, critical thinking, coaching skills and is able to motivate and lead others. Demonstrate self-awareness by taking responsibility, showing an eagerness to learn, managing emotions, and taking charge of their own development, as well as the development of their team. Demonstrate excellent oral communication skills, along with excellent business writing skills for preparing briefing notes, business plans, and memos.

Description:

The Retail Food Service Supervisor is accountable for setting and executing strategic and operational priorities for the Retail Food Service outlets and catering services. This includes developing and implementing unit-based plans, ensuring the effective deployment of resources, and fostering a culture of continuous improvement. This role also has the overall accountability to liaise with varied stakeholders to create outstanding experiences for our clients and to ensure the workplace safety of our employees. This position implements systems, policies, and procedures developed by AHS and its Branded Partners. This position is responsible and accountable for making unit-level decisions and having direct leadership responsibility for contributing to the achievement of the goals of Nutrition & Food Services (NFS) within AHS. Experience in design, implementation, and monitoring of effective internal controls to ensure stewardship of financial and physical resources is required. The Supervisor is responsible for identifying and addressing gaps in operational practice, as well as addressing any issues through risk management. This position also plays an integral role in the process of hiring, orientation, and performance evaluation of frontline workers and admin support.

• Classification: Supervisor
• Union: Exempt
• Department: UA-NFS Hospitality Admin-EDM
• Primary Location: U of A Hospital
• Temporary Employee Class: Temp F/T Benefits
• FTE: 1.00
• Posting End Date: 04-FEB-2021
• Date Available: 14-FEB-2021
• Temporary End Date: 30-SEP-2021
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $24.31
• Maximum Salary: $41.77
• Vehicle Requirement: Not Applicable

Required Qualifications:

Diploma or Degree in Food and Nutrition Management, F & B Management, or a Red Seal in Culinary Arts. Minimum 3 years’ experience in high volume, multi-unit Branded Food and Beverage operations. Proficiency with Windows and Microsoft Office (Excel, Outlook, Word, PowerPoint). Demonstrates exceptional team management, delegation, issue resolution, critical thinking, coaching skills and can motivate and lead others. Demonstrate excellent oral communication skills, along with excellent business writing skills for preparing briefing notes, business plans, and memos. Additional Required Qualifications:

Experienced in managing day-to-day activities of multiple retail units and/or catering services. Have previous business and operational experience in analyzing and managing financial results to maximize profits, achieve goals and increase customer experience. Experience in partnering with stakeholders to implement initiatives and process improvement efficiencies on individual units, and the overall site level. Demonstrates a clear pattern of professional, personal, and team development. An effective communicator that provides clear instructions, open to feedback, and displays active listening. Ability to prioritize and implement new approaches and improve processes using change management techniques. Preferred Qualifications:

Demonstrates organization and multi-project time/issue management. Experience in working with unionized employees. Experience with various software scheduling and payroll applications including, but not limited to: ESP, e-People, Peoplesoft and Oracle.

Please note:

All postings close at 23:59 of the posting end date indicated.

Important:

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Expected salary:

Location: Edmonton, AB

Job date: Sun, 31 Jan 2021 05:41:05 GMT