Data Technology Technician, Business Provisioning, Bell Canada

Job title: Data Technology Technician, Business Provisioning, Bell Canada

Job description: At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.

Company Name: Bell Canada

Job Title: Data Technology Technician, Business Provisioning

Location: 220 12Th Ave SW, Calgary, AB

Job status: Regular -Full Time

Number of position: 1

Job posting end date: November 13, 2021

Description:

The Business Provisioning team is the professional customer and technical services group for service level management of large, medium & small business accounts in the areas of Data, Broadband, and IP. The Business Provisioning team is a unique, multi-functional team, responsible for a wide variety of traditional and emerging IP, broadband and Data services in all market segments, regionally and nationally.

Because of the relationships that must be established with several internal groups as well as collaborators outside the organization, this position provides the incumbent with an opportunity for enhanced knowledge of the network while expanding his technical competencies.

In addition, this position requires the incumbent to deal with a large number of contingencies and to serve as liaison between senior management and operational staff.

Our mission is to be the best Service Provider in the Telecommunications Industry. We strive to provide a challenging assignment, training for future work and a good working environment.

Dusties and Accountabilities:

• Design

• Design all IP and Broadband services for the following teams: Government, Enterprise, Wholesale
• Design/Redesign all Network augmentations
• Correct Records during SA Activities
• Work with Sales Teams to ensure services are as customer intended.
• Upkeep Technical records as required for Network Performance and Engineering Teams
• Management for Public IP addresses for all customer services

• Provisioning

• Includes provisioning of all IP and Broadband services, customer location including all internet services and headend changes
• Work with customers for services and any issues encountered during turnup
• Aid internal network teams on network cleanup/network augmentation for project-based work
• Provision of Public IP addresses for all customer services

• Network

• Upkeep Technical records as required by network teams
• Verify CMDB when changes completed by network teams
• Migrate customers as required for gateway or network augmentation

• Service Assurance

• Provide all L2/L3 troubleshooting for the customer services on 24×7 basis (Rotational on-call basis)
• Correct service/network records during service assurance activities

Critical qualifications/Competencies

• Customer Focus:

• A desire to help or serve internal and external Customers
• Understanding of Bell Canada’s Product portfolio including new IP/Broadband services
• Teamwork:

• The ability to work together cooperatively across all levels of the organization
• Demonstrated Exceptional Bell Core Team Values
• Listening, Understanding and Responding (able to have effective interaction with others)
• Leadership:

• The ability and willingness to manage change and take full responsibility for personal actions as well as the actions of a Team
• Quick, Quality Decision Making (particularly in highly stressful situations)
• Strong communication skills, global vision, and the ability to deal with multiple priorities are required
• Must be assertive
• Must exhibit sound judgment and have demonstrated initiative and leadership skills
• Must be comfortable adapting to a constantly changing environment, and spearhead such activities
• Excellent problem solving and decision-making skills
• Self starter with going forward initiative

Preferred Skills/Competencies:

• LAN/WAN experience and knowledge
• Knowledge of Data and IP products and services (IPVPN, Ethernet, Broadband, MPLS, etc.)
• MS Office Suite including MS Access, Visio, MS Excel, MS Word, MS PowerPoint

Educational Qualifications:

• Telecom/Engineering grad (tech college diploma) or 3 years equivalent industry experience
• ITIL Foundations (Nice to have)
• Cisco Certified (CCNA, CCNP, or above)
• Juniper (JNCIA, JNCIS or above)

Working conditions :

• To support the Network Operations Centre which operates 24/7; you will therefore be required to work on-call on a rotational basis. You will be required to work closely with network surveillance technicians

Bilingualism is an asset (English and French)

Additional Information:

Position Type: Union
Job Status: Regular – Full Time
Job Location: Canada : Alberta : Calgary

Flexible work profile: Mobile
Application Deadline: 11/13/2021

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at .

Created: Canada, AB, Calgary

Bell, one of

Company: Bell

Expected salary:

Location: Calgary, AB

Job date: Sat, 06 Nov 2021 23:58:26 GMT

Job Source: Careerjet.ca

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