Distribution Center Associate IV-Trouble Shooter

Full Time November 12, 2021 Transportation, Distribution and Logistics

Job Overview

Job title: Distribution Center Associate IV-Trouble Shooter

Job description: Job Description

POSITION OBJECTIVE:

The Distribution Center Associate IV – Trouble Shooter performs tasks associated with the receipt, storage, and shipment of product. Effectively and efficiently uses established procedures, tools, equipment, and technologies to complete transactions related to inbound and outbound processes within a Distribution Center (DC). This role is intended to build upon skills learned in previous roles within the Inventory Control Quality Assurance (ICQA) department and other DC operational positions.

KEY DUTIES AND RESPONSIBILITIES:

Processes customer returns.
Processes damaged inventory and coordinates donation trailers.
Resolves inventory discrepancies, zero picks, failed allocations, cycle re-counts and performs stock checks.
Processes inbound exceptions, misrouted freight, and RGA’s.
Performs random and quality audits on the dock and put away locations for inventory, order and date sensitive quality issues.
Troubleshoot orders using SAP/EWM.

All tasks above will be performed in both bulk and bin/ Goods to Person (GTP) areas.
Provides feedback on how to improve exception type work through work with internal partners as well as external corporate partners.
Performs adjustments to inventory in the warehouse management system. Meets or exceeds daily productivity, quality and safety goals.
General awareness of all sub-processes that support DC operations.
Must be willing to perform all job duties listed on a regular basis.
Must be willing and able to fill in for other positions outside of ICQA including Inbound Check in and put away and Outbound picking and packing depending on shift coverage needs.
Performs necessary housekeeping duties in order to maintain a clean, safe, organized work environment.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

Must be able and willing to be licensed to operate PIE (warehouse machines)
Must be willing and able to lift up to 75 lbs. depending on job assignment
Must be able to tolerate heat, cold, noise, and dust in a warehouse environment and work around moving equipment
Must be able to meet minimum performance expectations
Ability to work in a position requiring continuous standing and walking, frequent lifting up to 50 lbs., occasional lifting up to 75 lbs., assisted lifting in excess of 125 lbs., and wearing and operating wrist-worn or hand-held computerized scanning equipment. Must have the ability to work in a team environment
This role must develop and maintain strong relationships with the operational teams the position is supporting both on Inbound and Outbound
The position has regular interaction with managers, supervisors, team members, branch and carrier personnel.
1-3 years of experience in related field preferred.
High School Diploma or equivalent preferred.
Must be able to communicate verbally, both in person and on the telephone.

Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.

In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience/background and that are aligned with their Individual Development Plan. Grainger is committed to the principles and practices of employment equity. We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Accommodations are available on request for all persons with disabilities taking part in the selection process. Job Requirements

REQUIRED EXPERIENCE AND QUALIFICATIONS:

Must be able and willing to be licensed to operate PIE (warehouse machines)
Must be willing and able to lift up to 75 lbs. depending on job assignment
Must be able to tolerate heat, cold, noise, and dust in a warehouse environment and work around moving equipment
Must be able to meet minimum performance expectations
Ability to work in a position requiring continuous standing and walking, frequent lifting up to 50 lbs., occasional lifting up to 75 lbs., assisted lifting in excess of 125 lbs., and wearing and operating wrist-worn or hand-held computerized scanning equipment. Must have the ability to work in a team environment
This role must develop and maintain strong relationships with the operational teams the position is supporting both on Inbound and Outbound
The position has regular interaction with managers, supervisors, team members, branch and carrier personnel.
1-3 years of experience in related field preferred.
High School Diploma or equivalent preferred.
Must be able to communicate verbally, both in person and on the telephone.