Senior Manager, Class Action Administration

May 15, 2021 Business Management and Administration

Job Overview

Job title: Senior Manager, Class Action Administration

Job description: Job Type: Permanent
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto

Learn from deep subject matter experts through mentoring and on the job coaching
Be encouraged to deepen your technical skills…whatever those may be.
Partner with clients to solve their most complex problems

Are you looking for an exciting opportunity to work with Deloitte’s Financial Advisory team?

What will your typical day look like?

In this role, you will work as part of the Class Action Administration team to oversee the administration of class action claim settlements. You will be responsible for all aspects of administration planning, set-up and implementation, including customization of technology platforms, as well as supplier and sub-contractor relationship management. You will also perform quality reviews on claim intake and adjudication, and manage reporting and communication with claimants and parties to the agreements

About the team

Class Action Administration Services is a growing practice of Financial Advisory practitioners who specialize in the Administration of Class Action Settlements for small, medium and large-scale class actions in matters pertaining to both the private and public sectors. The practice has developed technology solutions that provide class action claims processing, management, and administration services, tailored to each particular class action as well as the relevant needs of stakeholders.
Our Class Action Services team offers guidance to litigators, corporate counsel and the judiciary by providing multidisciplinary expertise through every stage of the class action lifecycle, from the earliest identification of a potential lawsuit through to court judgment and the administration of the negotiated settlement.

Enough about us, let’s talk about you

You are someone with:

Excellent organizational, verbal, written, and interpersonal communication skills;
Bilingual (French/English) is an asset;
Excellent attention to detail and ability to multi-task in a fast-paced work environment, often managing several on-going projects and teams at the same time under tight deadlines;
Demonstrated success and extensive experience in in a Team Lead role;
Undergraduate degree in a related field such as legal, finance, accounting, economics or general business and/or Chartered Professional Accountant (CPA);
Minimum 2-5 years relevant work experience in claims administration;
Excellent command of Microsoft Office, including strong skills in Microsoft Excel.

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities! We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

Job Type: Permanent
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto