Assistant Manager, Information Technology

Job title: Assistant Manager, Information Technology

Job description: The future you want is within reach.

At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That’s why we’re always looking ahead, and not just to the next project or what’s next in our industry.

We’re also looking at what’s next for you and how we can help you build a career you’re proud of. Our ideal candidate is pro-active with a curious attitude focused on problem-solving, decision making, conflict resolution, and critical thinking. A great teammate with abundant energy to work with our cross-functional teams. You will join as part of our diverse, energetic, and high-performing Business Technology team at PCL, delivering innovative technology solutions and services to the PCL family of companies.

The Assistant Manager, Information Technology is responsible for the direct management and mentoring of the team leads and their system administration teams working across the PCL organization to ensure they maintain a high level of proficiency and efficiency in delivering technology solutions and technical services to our operations across North America.

As the Assistant Manager, Information Technology for our North American Headquarters district office in Edmonton, AB, you will contribute to our team by:

• Overseeing the planning, management, and coordination of direct and indirect reports across the PCL family of companies.
• Collaborating with the Business Technology team and product owners to design and develop innovative technology solutions for PCL district offices and construction projects.
• Designing and deploying new and efficient processes that improve the technology solutions and services provided to the organization.
• Conducting regular performance reviews and oversee the creation and management of individual career development plans and goals.
• Overseeing the implementation and adoption of PCL’s cutting-edge technology solutions that address current and emerging operational needs.
• Providing updates to district management and operations on the on-going Business Technology projects and technology solutions.
• Overseeing completion and adherence to IT Audits for all districts and projects across all of PCL.
• Providing escalation support to the team leads and system administrators on technical escalations
• Creating and delivering technology-focused presentations to district management and operational teams

Qualifications

What you will bring to the role:

• Post-secondary diploma or degree in an IT related field.
• 8+ years IT experience and 3+ years of experience as a team lead or similar role
• Excellent oral and written communication skills
• Solid understanding of customer service delivery
• Ability to organize and prioritize work to support key processes and goals.
• Ability to travel as required to District offices and constructions sites across North America
• Demonstrated analytical, troubleshooting and solution delivery skills
• Exceptional organizational and planning skills, with the ability to manage multiple priorities and follow through on projects to completion
• Experience with current Windows Server and Desktop Operating Systems
• Experience with Networking such as VPN, WiFi, Switching, Routing and Firewalls
• Proficiency in Microsoft Office Suite of products
• Proficiency with high volume support ticketing system(s) such as ServiceNow

PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.

The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

Should you require an accommodation during the application process, please contact us at with the position and location you are interested in.

Together, we can build success and a better future. Let’s get started!

Company: PCL Construction

Expected salary:

Location: Alberta

Job date: Sun, 25 Apr 2021 04:31:03 GMT