Manager Laboratory Operations, BC Children’s & BC Women’s Hospitals – Lower Mainland Laboratories

Job title: Manager Laboratory Operations, BC Children’s & BC Women’s Hospitals – Lower Mainland Laboratories

Job description: Manager, Laboratory Operations – BC Children’s & BC Women’s Hospital
Lower Mainland Laboratories

What you’ll do:

• Work with the operations director and site medical director, implements plans, goals and objectives in accordance with the strategic plans of the organization to ensure delivery of a comprehensive range of laboratory and diagnostic services.
• Be responsible for the resolution of operational problems and for the development of plans for normal and contingency operations of the laboratories such as strike contingency planning and other requirements.
• Direct the business operations of assigned Laboratories which includes but is not limited to the administrative and technical operations of the laboratory; financial management and control of the operating budget; maintenance of safety, quality and accreditation standards.
• Work with medical staff for service reviews and set service objectives by initiating data collection and analysis for service planning and improvement.
• Partner with senior technical and medical staff and other stakeholders to review equipment, methodology, and new scientific development and facilitate the introduction of new diagnostic laboratory technologies as appropriate and in accordance with the strategic plan.
• Develop and maintain effective working relationships with other departments, groups and team members through continual liaison and builds successful collaboration to ensure integration of services and to support the delivery of high-quality health care; facilitates interdisciplinary cooperation, participates on committees, and provides regular relevant communication on pertinent matters.
• Provide leadership in establishing priorities for allocation of available resources including identifying resources for Laboratory Divisions/Programs and services such as planning for space, equipment and staff.
• Provide leadership in the implementation of new systems or programs within the assigned LM Laboratories in order to ensure successful outcomes.
• Participate in or lead process redesign at the site/s.
• Define an effective workforce plan consistent with strategic goals and objectives and within the context of operational demands and environmental and resource constraints.
• Oversee the recruitment and professional development of non-medical staff members and ensure that staff members are achieving a level of performance that meets the highest standards within their areas of function.

What you have:

• A level of education, training, and experience equivalent to a Bachelor of Science Degree in Medical Technology and Certification with the Canadian Society for Medical Laboratory Science as an Advanced Registered Technologist (ART) or post graduate education in Business and/or Hospital Administration
• A minimum ten (10) years of recent related experience as a Medical Technologist with five (5) years in a leadership capacity or an equivalent combination of education, training, and experience.
• In depth knowledge of regulatory policies, legislation, and processes relevant to laboratory licensing in BC.
• Solid understanding of Diagnostic Accreditation Program and other provincial or federal legislation of laboratory information systems and laboratory technology and equipment.
• Ability to work independently and as part of a leadership team.
• Demonstrated analytical and problem solving skills.
• Ability to deal effectively with all levels of staff.
• Ability to supervise and lead staff.
• Strong computer skills, including financial applications, spreadsheet programs and word processing software required.
• Familiarity with regulatory bodies and policies/procedures relevant to laboratory diagnostic services in Canada.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Regular Full-Time
4500 Oak Street, Vancouver
Applications will be accepted until position is filled.
Monday to Friday; 0800-1600
Requisition Number: 108388

What we do

Lower Mainland Laboratories (LM Labs) provides laboratory testing at 31 sites across the lower mainland and central coast of B.C., including acute care hospital laboratories and and specialty laboratories.

Provincial Health Services Authority ( ) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of May 18, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Excluded
Requisition # 108388E-2355831
Work Site 4500 Oak Street, Vancouver
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 0800-1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 09-Jun-2021

Company: Provincial Health Services Authority

Expected salary:

Location: Vancouver, BC

Job date: Thu, 13 May 2021 01:10:08 GMT