Director, Global Information Risk Management Assurance Program

Job title: Director, Global Information Risk Management Assurance Program

Job description: Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

The Director, Global Information Risk Management (GIRM) Assurance Program is a broadly scoped and highly leveraged role, requiring leadership, strategic mindset, risk assurance and control testing deep expertise combined with strong collaboration, organization, and execution skills.

The 2nd line GIRM group is standing up an Assurance program to ensure comprehensive, consistent, and rigorous challenge function. This Assurance Program will be designed to continue maturing our Manulife 2nd line capabilities so that the critical operating and other issues are identified and remediated on a timely basis and meet OSFI and the related regulatory expectations.

This Assurance Program will stand up a 2nd line GIRM Assurance center of excellence (COE), which will standardize the GIRM assurance processes, centralize the related capabilities and resources/people, drive an expansion of the GIRM assurance coverage, and accelerate the automation and support ongoing monitoring future goal.

The incumbent will support the Assurance Program and the design of this COE’s target operating model. This role will focus on the assurance processes standardization and the assurance overage expansion strategy and roadmap.

The Director, GIRM Assurance Program will report to the VP, Global Technology Risk Management & GWAM IRO within the 2nd line of defense risk organization.

Key Responsibilities:

Identify the COE assurance coverage and related capabilities scope.

Lead the design and standardization of Assurance COE processes, templates, and tools.

Design:

– the COE interaction model and its related processes.

– the Control Testing sampling methodology.

– the COE Control testing and monitoring process.

Work with Internal Audit Services and outside consultants to perform independent assessments and perform sample controls testing if required.

Support the COE Target operating model design and rollout.

Support the Assurance Program leadership team with the COE recruitment process, 3rd Party selection process, and the rollout strategy and planning.

Advocate for a strong information risk culture.

Stay abreast with evolving information and technology risks, new regulations, laws and requirements for information risk, information security, cybersecurity, information protection and privacy across jurisdictions and overseeing company compliance with as required.

Work with information risk teams globally to ensure compliance with GIRM processes, procedures, policies, standards, templates, and guidelines.

Work with the management to ensure their informed consent and understanding of risk treatments and acceptances.

Maintain and foster enduring relationships with internal stakeholders and peers.

Job Requirements (Experience/Knowledge/Skills):

Minimum 8 years of progressive leadership in the areas of Assurance and Control testing, Information Security, Business Resiliency, and Technology Risk.

Proven experience in Process improvement and design.

Audit or 2nd line oversight and assurance experience.

Strong understanding of related best practices and relevant industry framework.

Sound knowledge of best practices of various aspects of information risk management and prior experience as a leader in Information Risk.

Strong communication skills and ability to explain highly technical information for non-technologists including executives.

Demonstrated competencies in collaboration, problem solving and influencing key risk decisions

Knowledge of the regulatory environments in the U.S. and Canada

University degree (Computer Science or related discipline preferred)

Recognized professional designations in Information Security, Audit and Business Continuity (e.g. CISSP, CISA, CRISC, FAIR, MBCP)

Previous risk advisory consulting experience preferred

Key Leadership Behaviours:

Strategic and innovative problem solving

Presentation skills

Collaboration

Accountability

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Company: Manulife

Expected salary:

Location: Toronto, ON

Job date: Sat, 01 May 2021 02:29:17 GMT