Director, Administration, Group Savings and Retirement

Job title: Director, Administration, Group Savings and Retirement

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Director, Administration, Group Savings and Retirement

• Employer: iA Financial Group
• Office: 522 University Avenue
• Location: Toronto, Ontario
• Other Possible Location(s): Montreal, Quebec; Québec, Quebec
• Job category: Customer Service and Administrative Support
• Job ID: JR10015067
• Job type: Permanent Job Full time
• Apply before: 2022-11-09

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Description

Administration, Group Savings & Retirement / Permanent position / Toronto / Quebec City / Montreal / Desired start date: As soon as possible

Reporting to the Senior Director, the employee is a representative of the organization’s culture, conveying the company’s values and ensuring that they are respected within his/her team. He/she plays a leading role in mentoring, business vision and organizational strategy. He/she establishes a work structure to achieve objectives and develops quality communications and relationships with internal and external partners.

His/her team consists of 4 assistant directors and over 65 employees. He/she is responsible for the administration of the group pension plans, including the deposit and settlement processes. He/she must ensure that everything is done with a view to continuous improvement by using the Lean tools at his/her disposal.

He/she oversees periodic activities such as participant statements, financial reports, tax receipts, annual returns and billing. He/she must respect the service and quality standards of the operations under his/her responsibility. He/she is also responsible for the training of his/her team members.

The employee also participates in the management of the business sector with the other members of the management team and supports all initiatives of the sector.

Responsibilities

The employee:

• Is responsible for planning, implementing and monitoring administrative services that support the overall strategy of the division;
• Ensures that quality, timeliness and continuous improvement objectives are met;
• Improves processes and efficiencies by applying industry best practices that are aligned with our four pillars of business strategy: growth, customer experience, efficiency and employee experience;
• Ensures that all administrative departments under his/her supervision work collaboratively and in harmony with all functional units that interact with them;
• Proactively communicates and collaborates with internal stakeholders to promote and ensure customer satisfaction;
• Must promote and commit to iA Financial Group’s Lean philosophy and process and will utilize the Continuous Improvement team to support A3, Kaizen, DMS and other Lean initiatives;
• Manages the relationship with external vendors that support our operations;
• Must ensure that Savings and retirement products comply with applicable rules, regulations and legislation and communicates with regulatory agencies;
• Is responsible for mentoring and developing its resources in succession planning;
• Provides leadership to the 4 managers under its management
• Supervises a team of 4 managers and 65 employees.

Requirements

• Extensive knowledge and experience in the Group Savings and retirement sector
• Bachelor’s degree in Administration, Accounting, Finance, Actuarial Science or any other combination of education and experience deemed equivalent
• 10 years of experience, including 5 years in Human Resources Management
• Excellent English- and French-language skills, both oral and written, due to regular interaction with English and French-speaking colleagues or internal partners across Canada
• Acts as a mentor to his/her management team
• Knowledge of the laws governing Group Savings and retirement products
• Has a strong sense of customer service
• Has leadership skills consistent with the “Lean” philosophy
• Excellent analytical skills
• Favours teamwork

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them. Watch the video

Company Overview

About

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

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Company: Industrial Alliance Insurance

Expected salary:

Location: Toronto, ON

Job date: Sat, 29 Oct 2022 03:12:39 GMT

Job Source: Careerjet.ca

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