Agent – Product administration
Job Overview
Job title: Agent – Product administration
Job description: At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Level NV-05
As a product administration Agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts.
You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential.
You help process and analyze information related to your line of work, solve problems and prepare recommendations, tailoring your approach as needed. You help users use tools and systems effectively.
General Information on the Position
Main responsibilities
Carry out the unit’s operational and administrative processes
Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures, following up as needed
Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
Provide information about the policies, programs and processes in your field
Prepare and revise presentations and related documents.
Other working conditions
Workplace : The work mode applicable to the position is full time telework at home with 2 mandatory days per month and other possible days to ensure operational needs
Temporary work : scheduled to end on December 1, 2023
Number of jobs available: 1
Qualifications
General College diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
For vacant positions available in Quebec, please note that knowledge of French is required
Specific knowledge
Upper intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with (language)-speaking partners, members and/or clients
Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job Communicates effectively, Decision quality, Drive results, Situational adaptability
Work Location 1150, rue de Claire-Fontaine Québec
Trade Union DGOPP-QC-FISA
Unposting Date 2022-11-3
Job Family Administration (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
Company: Desjardins
Expected salary:
Location: Quebec City, QC
Job date: Sun, 30 Oct 2022 00:47:01 GMT
Job Source: Careerjet.ca