Administrative Support IV

Job title: Administrative Support IV

Company: Alberta Health Services

Job description: Your Opportunity:

You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV – Scheduler, you will provide vital support to multiple programs within the North Zone. The Scheduler will use the Environment for Scheduling Personnel (ESP) scheduling application program and work within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately and employee pay data is captured in accordance with AHS policies, procedures, and collective agreement provisions. As the successful Scheduler your key responsibilities will include: filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information. Schedulers will be assigned to support North Zone. Staff work at the Staffing Service Centre between 0515 to 2345 with set rotations within those hours. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Department: NZ QEII HOSP Staffing Office
• Primary Location: Grande Prairie QE II Hsp/Mac
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 27-JAN-2021
• Employee Class: Regular Part Time
• Date Available: 06-FEB-2021
• Hours per Shift: 7.75
• Length of Shift in weeks: 10
• Shifts per cycle: 20
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.24
• Maximum Salary: $30.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields. Additional Required Qualifications:

Minimum 1 year customer service experience. Minimum 1 year scheduling experience. Ability to participate and complete the 6 week training course. People skills. Effective inter-disciplinary communication and a patient-focused mindset. Preferred Qualifications:

Current experience working in an AHS centralized ESP Staffing Service Center. Timekeeping/payroll experience. Call Center experience. Experience working in a unionized, health care and/or 24/7 environment. Experience with AHS scheduling software (Kronos, ESP, ASC).

Please note:

All postings close at 23:59 of the posting end date indicated.

Important:

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Expected salary:

Location: Alberta

Job date: Sat, 23 Jan 2021 04:46:21 GMT