Administration Associate

Job title: Administration Associate

Job description: Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

WELCOME HOME!

The Brick is actively seeking to expand our fleet team and we are looking for an Administration Associate to help support that team! We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous Fleet division! Responsibilities

• Receive all incoming phone calls; address & record not homes, damaged products and customer resets
• Create service Work Orders as required, in accordance with company policy / procedure
• Rewrite invoices, in part or full as required for damaged product or when customer is not available for delivery
• Conduct the driver check in process when a driver returns at the end of the day
• Confirm invoices are signed off correctly detailing any discrepancies
• Communicate with QC and the store to create and resolve any failed EEX reports.
• Confirm the invoice status of all returned items
• Maintain the highest level of customer service at all times

Qualifications

• High school diploma
• Competent working knowledge of retail, generally accepted practices and procedures an asset
• Proficient English written and verbal communication skills
• Strong problem solving and decision making ability
• Proficient administrative ability
• Min 6 months working experience in commercial transport service environment
• Min 6 months working experience in customer service environment

Why The Brick?

• Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
• Competitive pay
• Paid training
• Career progression program
• Access to free personal development training
• Employee discounts & Personal ”Paid” days off
• Recognition, incentives, prizes and giveaways!

Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.

The Brick is committed to accommodating applicants and associates with disabilities. Should you require accommodation to participate fully in the recruitment process, please email careers@thebrick.com.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

Company: The Brick

Expected salary:

Location: Delta, BC

Job date: Fri, 07 May 2021 22:05:56 GMT