Administrative Secretary

Job title: Administrative Secretary

Company: CAMH

Job description: The Complex Care & Recovery (CCR) Program is seeking a full-time, permanent Administrative Secretary to work in the Downtown Central Outpatient Clinic. Reporting to the Program Manager, the successful candidate will work collaboratively with an inter-professional team to provide administrative/clerical duties in order to ensure the smooth and effective operation of the clinic. Responsibilities will include, but are not limited to: document preparation and inter programmatic correspondence, responding to telephone inquiries from clients, families and community agencies/physicians and organization and management of daily clinic schedules. You will conduct data entry for registering and discharging clients as well as daily input of client’s visits. You will be accountable for preparing and management of clinic charts, filing and photocopying clinical documents, ordering supplies, collecting data, booking appointments and performing other related activities as required. This position requires a considerable degree of client contact, both in person and over the telephone. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is located at the Queen Street Site.

Qualifications
The successful candidate will possess a one-year Community College diploma in Office Administration or a related discipline, plus 2 years secretarial/administrative experience. An equivalent combination of education and experience may also be considered. You will have sound analytical and problem-solving skills, excellent interpersonal and communication (verbal and written) skills, and possess strong administrative skills. You must be proficient with Microsoft Office applications such as Microsoft Outlook, Word, Excel, and PowerPoint to support the department’s activities. Excellent writing and minute taking skills are necessary. You must demonstrate sound judgment, the ability to interpret and apply policies and procedures, and work as part of a team. You will have the ability to and experience in dealing with clients, staff, volunteers and other internal and external agencies from diverse cultural and ethnic backgrounds. You will demonstrate sound judgement, high levels of tact and diplomacy and must be able to respond to customers professionally and politely while creating a welcoming and comfortable environment. The ideal candidate will also be creative and flexible with regard to types of tasks and a team player with a high degree of initiative. Must be able to work under pressure and deal with conflicting priorities and deadlines. Bilingualism (French/English) and/or proficiency in another language is an asset.

Please Note: This full-time, permanent position is part of the OPSEU bargaining unit.

Salary Range: $27.24 – $31.40 per hour

CAMH is a Tobacco-Free Organization.

CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.

At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.

CAMH actively seeks candidates from First Nations, Métis and Inuit, racialized and LGBTQ2+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).

We encourage people from all backgrounds to apply to our positions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.

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Expected salary: $27.24 – 31.4 per hour

Location: Toronto, ON

Job date: Thu, 21 Jan 2021 05:19:18 GMT