Administrative Support III – COVID Assessment Centre

Job Overview

Job title: Administrative Support III – COVID Assessment Centre

Company: Alberta Health Services

Job description: Your Opportunity:

COVID-19 Testing and contact tracing remain an organizational priority in AHS. Public Health, Edmonton Zone, in the Community, Rural and Continuing Care portfolio leads testing for symptomatic and asymptomatic cases at a variety of sites in the community. Our Assessment Centre and “Fast Tracks” in the Edmonton Zone have a key role in population health and surveillance through the early identification of disease and prevention of the spread of COVID19. The Administrative Support III will provide support to the multi-disciplinary team members within our program. You will be responsible for preparing client packages in preparation for clients who have self-booked an appointment online, confirming client demographics and booking client appointments for those unable to self-book in our computer application either by telephone or in person and at drop in. Additional duties and responsibilities may be required as per operational needs. You will demonstrate strong communication, professionalism and customer service skills; be self-directed; demonstrate critical thinking, time management, confliction resolution, and decision-making skills; accurately collect and document information in a timely manner; be adaptable in an environment with constant interruptions and short timelines; show accountability and attention to detail; and foster collaboration with members of the interdisciplinary team; be on your feet for an extended period of time (both walking and standing) and will also be required to bend, lift, push, and pull equipment. This position is part of the AHS Covid-19 response. In order to be able to respond to the evolving/changing needs related to the Covid-19 response, you may be cross-trained to enable reassignment to other Covid-19 response areas, such as Contact Tracing and Health Link as the needs arise. There are multiple positions available. Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification:

Administrative Support III * Union:
AUPE GSS * Department:
COVID-19 Secondary Assmt Cntre * Primary Location:
Central Independent Assessment Center (CIAC) * Multi-Site:
Not Applicable * FTE:
1.00 * Posting End Date:
25-JAN-2021 * Temporary Employee Class:
Temp F/T Benefits * Date Available:
04-FEB-2021 * Temporary End Date:
01-SEP-2021 * Hours per Shift:
7.75 * Length of Shift in weeks:
12 * Shifts per cycle:
60 * Shift Pattern:
Days, Evenings, Weekends * Days Off:
As Per Rotation * Minimum Salary:
$22.79 * Maximum Salary:
$27.69 * Vehicle Requirement:
Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Ability to sit/stand for long periods of time for the purpose of data entry or working at the drop in service.

Preferred Qualifications:

Completion of a post-secondary education i.e. Diploma, certification or undergrad. Minimum 1 year experience in a customer service related position within the last 3 years. Experience providing administrative support in a healthcare/medical related setting within the last 3 years. Completion of a Unit Clerk or Medical Office Assistant certificate program. Experience working in the COVID assessment centre. Proficient with computer programs – Outlook, MS Office, Skype, SharePoint.

Expected salary:

Location: Edmonton, AB

Job date: Wed, 20 Jan 2021 23:29:13 GMT

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