Administrator, Fund Administration
Job Overview
Job title: Administrator, Fund Administration
Job description: Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title Administrator, Fund Administration
Job Description
What is the opportunity?
Fund Administration is a team of administrators responsible for the timely acceptance, validation and preparation of client instructions before delivery to the Cash Processing Teams for execution.
In this role, you will work proactively and collaboratively with other business units and client-facing teams to ensure delivery of positive, client-centric outcomes. Your responsibility includes servicing an assigned group of accounts in accordance with desk operating procedures and in some cases, utilizing various tools to generate cash instructions. In addition, you will provide assistance to Client Representatives in term of investigation of issues or queries relating to the processing of transactions and/or instructions by Fund Administration and ensure that risk mitigation requirements are met by following related RBC Investor Services (RBCIS) policies and procedures
What will you do?
- Ensure timely and accurate acceptance, validation and preparation of client instructions before delivering to Cash Processing Teams
- Create, review and, where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place
- Develop high proficiency in end-user computing tools utilized by the team (i.e. tactical applications, BDL, RPA)
- Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation
- Ensure second level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution
- Develop an understanding of assigned clients and their unique requirements, processes and structures and ensure continuity of client service by providing colleagues with ongoing cross training on accounts and bespoke processes
- Support restructures of client accounts, new and lost business as required with respect to funding and instruction clarity
- Share knowledge with team members to assist in the resolution of more complex problems
- Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables
What do you need to succeed?
Must-have
- Strong working knowledge/experience in the financial services industry, specifically in funds and custody
- Demonstrated ability to work successfully in a fast-paced, high stress environment
- Strong in client service skills
- Knowledge of Canadian fund regulation
- Ability to communicate effectively with stakeholders
- Solid organizational and time management skills
- Proficiency in MS Office including experience using Excel macros
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
Job Summary
Address: TORONTO, Ontario, Canada
City: CAN-ON-TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: Investor and Treasury Services
Job Type: Regular
Pay Type: Salaried
Posted Date: 2022-11-04-07:00
Application Deadline: 2022-11-18-08:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
Company: Royal Bank of Canada
Expected salary:
Location: Toronto, ON
Job date: Sun, 06 Nov 2022 01:04:55 GMT
Job Source: Careerjet.ca