Change Management Specialist

Job title: Change Management Specialist

Job description: TD Description

Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story:

Department Overview

Our vision in Corporate Transformation & Operations (CTO) is to strengthen the Bank at its core. The CTO was recently established to ensure our corporate functions continue to remain effective in an increasingly complex operating environment and evolving financial industry. The CTO will drive synergies and leverage scale through various strategies and initiatives to strengthen operational effectiveness across all corporate functions.
The CTO Change Management team leads the strategy for the People side of change across TD’s corporate functions. We do this by assessing the impact of change on stakeholders and planning for what it will take to successfully implement and sustain changes after an initiative is launched. We apply a structured approach to assess, strategize and plan for change to minimizes its disruptive nature. Additionally, we look to equip employees and leaders to embrace and adopt the changes in order to reach more stable outcomes and support realization of business benefits.

Ready to be the change at TD?
We’re an innovator and leader in the change management space. When others look to change, they look to TD for inspiration and results. Across the bank, we’re fast-tracking digital and agile culture transformation. Our legendary customer experience continues to guide us as we deliver groundbreaking projects and experiences.
Strategic change management is a valued and evolving discipline at TD, ready to take the organization and your career, to new heights. This is a strong and connected enterprise-wide change management community where you’ll feel connected and challenged. Your real passion for change will reap lasting rewards.

Job Requirements

What can you bring to TD? Get our attention with your professional credentials and personal accomplishments and note these other key attributes we value:

Certifications

• Undergraduate degree
• Relevant Change Management accreditations
• CHRL designation is an asset

Experience

• Human Resources experience is an asset
• 7+ years of experience in the change management and/or related disciplines.
• 7+ years’ experience in a variety of projects/markets on multidisciplinary teams, working in a project environment
• Strong project delivery skills with experience in organizing, prioritizing, planning, and executing workstreams for high-risk, high-visibility, large-scale projects
• Previous experience leading change management on an Agile program is considered an asset

Knowledge, Skills and Abilities

• Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
• Knowledge of current and emerging trends
• Knowledge of project/program support, planning and implementation
• Knowledge of risk management environment, standards and regulations
• Skill in using software tools, applications (MS Office), data analysis methods and reporting techniques
• Skill in generating viable, new approaches and solutions
• Skill in mentoring, and coaching
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Ability to lead, plan, implement and evaluate project and change-related activities
• Ability to communicate clearly, confidently, and effectively in both oral and written form (English)
• Ability to work collaboratively, build relationships, succeed in a team, and work independently
• Ability to analyze, research, organize and prioritize work and meet multiple deadlines
• Ability to facilitate complex and strategic sessions
• Ability to handle confidential information with discretion
• Ability to exercise sound judgement in making decisions
• Ability to negotiate, influence and gain other’s support
• Ability to stay energized, productive and focused in the face of challenges, ambiguity, change or strenuous demands, creating a supportive environment that helps others
• Ability to see and synthesize different sides of an issue, examining the full range of options and outcomes, and building intellectual frameworks to guide analysis and action

Hours

37.5

Job Description

Are you recognized as a highly seasoned change professional? Do you easily grasp complex change and bring creative solutions to maximize change adoption and sustainment? Can you lead the end-to-end delivery of change management activities throughout the lifecycle of complex initiatives / programs / projects that can have impacts across specific business segments or at the enterprise level? If you seek a role that provides key advisory services to business leaders, keeps our colleague experience top of mind and builds strategies and tactics to manage strategic and complex change, we’re looking for you!

As a Change Management Specialist, in the Corporate Transformation and Operations Change Management practice, you will:

• The successful candidate will support the Human Resources and CTO portfolio
• Lead the change management workstream for Human Resources programs/projects of significant scale / complexity
• Support, clarify and lead the change work packages, managing constraints while prioritizing the colleague and customer experience
• Provide advice and guidance on which components of TD’s change methodology and framework should be in scope to align with the project / program goals
• Integrate knowledge of change management methodology with the overarching business strategy and project / program strategy to recommend and implement effective change management interventions, across multiple stakeholder groups
• Solve complex problems and collaborate across TD to assess the impacts of change and make recommendations to mitigate change-related risks
• Formulate and implement strategies and plans to successfully drive change adoption and sustainment
• Develop and deliver innovative, fit for purpose change and communications tactics and materials
• Communicate difficult concepts; convert information to compelling business context and advice; influence and gain alignment across senior stakeholders
• Be a thought leader, contributing best practices to our CTO Change Management practice
• Be the change – a brand ambassador for change, for the CTO and the bank, internally and externally

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Business Line

Corporate

Job Category – Primary

Project Management

Job Category(s)

Project Management

Job Family

Change Management

Time Type

Full Time

Employment Type

Regular

Company: TD

Expected salary:

Location: Ottawa, ON

Job date: Sat, 06 Nov 2021 01:56:16 GMT

Job Source: Careerjet.ca

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