Clerk I – Support Services and Community Programs – Mental Health & Addictions

Full Time February 2, 2021 Health Science

Job Overview

Job title: Clerk I – Support Services and Community Programs – Mental Health & Addictions

Company: Nova Scotia Health Authority

Job description: Req ID: 101254
Location: Northern Zone, Colchester East Hants Health Centre
Company: NSHA
Department: MHA Support Srvs & Community Programs
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Union Status: Admin Professionals CUPE
Posting Closing Date: 10-Feb-21

Applications are accepted until 11:59 PM on the Closing Date.

Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.

Responsibilities

Reports directly to the Manager of Support Services & Community Programs. The Clerk provides clerical services for the Mental Health & Addictions program. The Clerk will also support and promote the mission, goals and objectives of the Mental Health & Addictions program.
Duties and Responsibilities include but are not limited to:

The Clerk is responsible for clerical duties essential to reception. The Clerk is responsible for timely accurate registration of patients by obtaining information, entering the information into the appropriate system, coordinating the flow of patients and documents, and assisting patients and care providers when necessary.

The Clerk is responsible for ensuring that all patient records and loose documents are prepared, scanned, indexed and released into the Patient Folder based on established policies and procedures with the highest level of quality possible. The Clerk is also responsible for customer service duties that includes responding to telephone calls and in-person requests and booking/cancelling of appointments.

The Clerk performs all duties while maintaining a high standard of maturity and discretion in handling confidential matters.

Qualifications

High School Graduation with completion of a recognized office procedure/secretarial course.
Completion of an approved Medical Terminology course is an asset.
Demonstrated skills and experience with Windows and Microsoft applications, including Word and Excel. Outlook and Explorer experience is required.
Training and experience on the Meditech system is required.
Previous experience in a mental health or related setting is preferred.
Demonstrated interpersonal and communication skills; must be an effective team player.
Demonstrated ability to work with minimum supervision.
Must be well organized and ability to meet deadlines.
Previous work attendance may be considered.
An equivalent combination of education and experience may be considered for this position.

Hours of Work

Permanent, Full Time (100%) Position; 70 hours bi-weekly

Salary Information

$20.0857 – $21.9045 Hourly

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.

This is a Admin Professionals bargaining unit – CUPE position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.

Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.