Consultant – Client Information Management

Job title: Consultant – Client Information Management

Job description: Job Description:

Aon Is Looking for a Consultant, Client Information Management – Health Solutions Practice (Canada)

As part of an industry-leading team, you will help empower results for our clients by delivering exceptional service and support as part of our Health Solutions business group within Aon.

As a Consultant in our Client Information Management team you will be supporting client teams in the servicing of clients with respect to plan design, contract management, carrier changes and benchmarking. Working with a team of analysts and senior team members you will be involved with a variety of client deliverables including but not limited to contract reviews, carrier changes, plan design summaries and prevalence benchmarking, and addressing ad hoc client questions related to plan design, carriers and programs.

Job Responsibilities:

• Write/deliver reports that are well prepared and provide expert commentary and observations following the review of contract, amendments, financial agreements when onboarding, following plan redesigns or changes in the carrier;
• Respond to complex ad-hoc client service questions, working with carriers and other business units to resolve and support clients;
• Drafting client ready reports and correspondence;
• Attend client meetings in support of the client teams as required;
• Establish and use network of carrier relationships to develop service enhancements to both client and internal client teams;
• Coordinate the workflow within the team and building/refining efficient processes for delivery of plan summaries, plan prevalence benchmarking;
• Coordinate the workflow and refine processes for maintaining high quality data in Aon’s proprietary client information platform;
• Share knowledge across the organization to enhance Aon’s ability to excel in plan prevalence and carrier product understanding;
• Mentor, coach and train others within our team;
• Build strong working relationships and collaborate effectively on cross functional teams with colleagues, clients, client teams and carriers;
• Increase efficiency by identifying way to improve standardized processes to add value to client deliverables;
• Maintain an up-to-date knowledge of the group benefits industry, systems, products, trends and emerging technology, while having a thorough understanding of how this relates to increasing value to clients;
• Participate in team projects and activities which drive innovation, improved client value and business results

You Bring Knowledge and Expertise

Required Experience:

• Five (5) plus years of direct group benefits experience in a contracts and client onboarding environment is required;
• Proven organization skills and the ability to effectively lead and coordinate the delivery of projects;
• Strong technical expertise and the proven ability to remain current with respect to industry trends, provincial and federal legislative policies and changes;
• Meticulous attention to detail;
• Bilingual (English, French) abilities would be considered an asset;
• Ability to multi-task, work collaboratively as a key member of a team and independently with minimum supervision;
• Ability to provide technical expertise and act as an effective mentor and coach and role model for practice members;
• Excellent interpersonal, communication and presentation skills, both verbally and written;
• Proven ability to prioritize competing requirements and deadlines under pressure;
• Must have strong computer skills and be proficient with the Microsoft Office Package.

Education:

• University or College graduate in Financial Services, or related discipline, or equivalent years of industry experience; and
• Completed Certified Employee Benefit Specialist (CEBS) would be an asset;
• Commitment to professional development.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our Colleague Experience:

From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit .

About Aon:

(NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Aon is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities).

DISCLAIMER:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 2497450

Company: Aon

Expected salary:

Location: Toronto, ON

Job date: Thu, 07 Oct 2021 23:00:57 GMT

Job Source: Careerjet.ca

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