Hotel Food & Beverage Manager
Job Overview
Job title: Hotel Food & Beverage Manager
Job description: Carmen’s Group is expanding to the beautiful city of Paris, Ontario at a historic hotel!
Our Hotel Food & Beverage Manager ensures the guest experience created is a forever lasting memory by providing an elevated dining and event experience. They also ensures our team is supported, encouraged to succeed and promotes our inclusive and fun culture.
YOU WILL HAVE THE OPPORTUNITY TO:
- Create a memorable guest experience including menu execution and food quality, overall experience, and ensuring feedback is received in all private and public guest spaces
- Supervise and coach all service team members by demonstrating superior customer service skills and living our purpose, vision, and values
- Assist with developing and delivering regular training to service team members
- Work with our General Manager and Executive Chef on menu packages, features and changes by curating and providing guest feedback
- Maintain an up-to-date knowledge of trends in the industry and make suggestions for improvement of the operations
- Suggest and implement new cocktail programs and wine pairings to compliment the menu
- Ensure team engagement remains high by maintaining culture standards, providing regular feedback and utilizing a coaching mindset
- Work with the Sales & Event Coordinators to drive sales including private parties and group bookings
- Rectify any member or guest issues as needed
- Completing ordering of inventory items
- Develop strong relationships with guests and employees by maintaining a regular presence on the floor during key times
- Maintain a working knowledge of, and ensure compliance with all statutory requirements regarding a food and beverage operation, that all licenses, including special licenses, are applied for in a timely fashion
- Act as a Duty Manager for the Hotel as required
POSITION REQUIREMENTS:
- Post-secondary education in a related field is preferred
- Excellent leadership, communication and organizational skills
- 2-3 years supervisory experience in the hospitality / tourism industry is required
- Previous restaurant experience required
- POS experience
- Ability to build rapport quickly with guests
- Able to work on a variable schedule including days, evenings, and weekends
WHAT CAN WE OFFER?
- Competitive wage & benefits package
- Pay on Demand option
- Staff meal program
- Group RRSP matching program
- Worldwide Hotel Discounts
- Regular team building and training events
- Wellbeing programs
- Fun, collaborative and innovative team environment!
Carmen’s group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, The Lakeview by Carmen’s the Hamilton Convention Centre by Carmen’s and fig&lemon. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmen’s Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen’s Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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Company: Carmen’s Group
Expected salary:
Location: Paris, ON
Job date: Thu, 20 Oct 2022 02:05:56 GMT
Job Source: Careerjet.ca
