Information Security Analyst – Email

Job Overview

Job title: Information Security Analyst – Email

Job description: You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Information Security Analyst is a key member of the Security operations team which run the operational services that align to the security technology supporting the overall Information Security program. (S)he will participate in the support of the Sun Life Cyber Security program with a focus on Email security. This includes working with the Security Enablement and Investigations teams to ensure that the operations of the security portfolio is running smoothly and in an optimized manner in our production environment. This will be in the form of ticket and problem management, security tool management, project contribution and acceptance of new technology into production while running the service effectively. Your goal is to provide stellar service, have a continuous improvement mindset to help drive operational efficiencies and secure our environment.

Preferred Skills:

  • Expertise in e-mail security and toolsets.
  • Experience with security analysis of e-mail flow. While experience with Abnormal is preferred, experience with similar tools will be considered.
  • Any experience with IronPort or FireEye is an asset.
  • Additional technical skills with proxy management, EDR products, SIEM, AWS security tools, IDPS, Firewalls, VPNs, Active Directory and Anti-Virus products will also be of value.
  • This position requires a strong technical aptitude with the ability to meet client expectations.
  • Able to work independently and deliver expected outcomes, be focused on the end deliverable and build trust with clients and peers.
  • Excellent communication and collaboration skills.

Qualifications:

  • University degree/college diploma in related discipline(s) or equivalent work experience, and/or 2+ years in security IT industry experience
  • Professional designation in IT security (such as CISM, CISSP, CISA) preferred
  • Familiar with Cyber Security frameworks (NIST, MITRE) and security tools and services.
  • Work experience in Financial Industry preferred

Responsibilities:

  • Ensure the Cyber Security capabilities and protection mechanisms are running well.
  • Manage the ticket queue and provide initial support for problems and ticket intake, triage and either resolve or forward to the appropriate operational team to resolve/investigate.
  • Follow templates to smoothly transition and operationalize each project as the implementation phase ends. This includes developing roles & responsibilities (RACI) documents and educating the teams who will be absorbing the day-to-day work.
  • Document, update and maintain cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes
  • Provide technical skills and as Subject Matter Expert in various security technologies
  • Collaborate with Security Enablement, Operations and Investigation teams to ensure the service meets the end requirements.
  • Communicate operational issues, status and escalations as required
  • Continuously verify that the appropriate controls are in place to protect the organization against cyber security risks

What’s in it for you?

  • Named 2021 “Best Places to Work” by Glassdoor
  • Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
  • A friendly, collaborative and inclusive culture
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
  • Competitive salary and bonus structure influenced by market range data
  • Pension, stock and savings programs to help build and enhance your future financial security
  • A common sense dress code, where you decide how you dress based on your day
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Flex hours and periodic work from home options.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 55,500/55 500 – 91,600/91 600

Job Category: IT – Technology Services

Posting End Date: 25/05/2021

Company: Sun Life Financial

Expected salary: $55500 – 91600 per year

Location: Waterloo, ON

Job date: Wed, 12 May 2021 02:23:28 GMT

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