Information Technology System Analyst

Job title: Information Technology System Analyst

Job description: Note: Accepting applications only from Canadian Permanent Residents / Citizens. All other applications will not be reviewed. A valid driver’s licence and access to a vehicle is a must-have requirement.

Company: Client Company – Multidisciplinary Engineering Consulting

Location: Surrey, BC

Start Date: October 2020

Compensation: $54k-60k + Benefits+ Profit sharing

The opportunity

Reporting to the IT Manager, in this experienced level position you will provide, on-site and remote-office technical support service. Including installation, configuration and problem resolution for company systems and service.

• Monitors and response to service requests
• Resolves technical problems with hardware, software and connectivity
• Sets up and configures user workstations and equipment
• Maintain current and accurate inventory of computer hardware, software and resources.
• Troubleshoot and resolve any and all hardware, software and network systems issues to ensure maximum uptime of critical systems including Internet access
• Ensuring nightly backup, security, virus protection, and licensed software are in place
• Setup and manage user profile accounts
• Troubleshoots staff issues while maintaining system services within a reasonable time
• Participates in the configuration and support of internal systems
• Supports installation and implementation of connectivity and system products
• Troubleshoots and resolves any and all hardware, software and network system issues

Core Competencies

• Windows OS support
• Desktop / Laptop/Tablet Hardware support
• Strong understanding of VMs (VMware vSphere and Horizon)
• Microsoft 365 support
• Common Application Support
• Workstation Networking
• Network Infrastructure
• Printer/Peripheral support
• Wireless Networking

Educations and Qualifications

• Post-secondary diploma in Computer Systems, Computer Sciences, or related program.
• 3 years experience configuring/troubleshooting computer systems and networks in a small or medium-sized corporate environment.
• Knowledge and experience working with Server Virtualization (VMWare vSphere).
• Knowledge of computer hardware, network administration, computer troubleshooting, computer security practices.
• Proven skills to troubleshoot and maintain IT system services, administer user accounts and ability to perform installation, setup, and maintenance of software, and hardware.
• Working experience with Windows systems.

What’s in it for you

• Competitive salary
• Comprehensive Health and Dental benefits and Wellness program and Continuing Education funding
• Annual company-wide performance bonus
• Healthy and laid back but professional environment
• Annual performance reviews and advancement opportunities

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Company: Ace It Strategies

Expected salary: $54000 – 60000 per year

Location: Surrey, BC

Job date: Thu, 01 Apr 2021 02:01:09 GMT