Knowledge Management Specialist

Job title: Knowledge Management Specialist

Job description: OUR BOTTOM LINE IS DIFFERENT.

There’s something special about working at ATB, and it’s been recognized on every that matters. Maybe it’s our exceptional culture where your is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for for fellow Albertans—even the ones who aren’t our clients.

Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: Everyday Financial Services

Job Number: 5179

Location: Alberta #LI-Remote

Apply by: Nov 27, 2022

Paygrade: L-OTH

System Title: Business Analyst 7

# Positions available: 1

Leader Name: Jason Williams

As ATB’s next Knowledge Management Specialist, EFS Digital Integration and Growth, you will be responsible to lead, support and execute on ATB and Everyday Financial Services’ (EFS) strategic priorities, directly influencing the growth and direction of EFS. As part of the Digital Integration and Growth team you will immerse yourself in ATB’s process knowledge base, empowering our team members with the information and tools they need to get things done for our clients. You are a strong individual contributor who is a lead for EFS on a variety of projects and initiatives. You will accelerate the work with a thorough understanding of EFS’ processes and requirements, creating data driven decisions to ensure solutions are delivered around creating value and exceptional experiences for our clients, while keeping a laser focus on digitizing EFS.

Accountabilities of the Business Analyst, EFS Digital Integration and Growth will include:

• Define the strategy for our EFS knowledge base and maintain high quality, up-to-date, and searchable content for audiences for varying skill levels
• Develops and leads development of business models to drive change, address existing challenges and manage/mitigate risk
• Lead initiatives from scoping and objective setting to execution and implementation, using business sense to prioritize objectives
• Collaborates cross-functionally with management to anticipate changes in business requirements
• Work iteratively, focusing on human communication and feedback, adapting to change, and producing results
• Evaluate and enhance the performance of information architectures through analysis and research
• Translate process into digestible documents for both technical and non-technical users
• Prepare presentations, business cases for, and facilitate meetings to senior leadership
• Mentor and provide peer coaching/feedback to team members who have less experience, knowledge

Requirements

• University degree in Business, or a combination of training and work experience will be considered.
• 5-7 years of information and process management experience
• Relevant professional designation such as: Project Management, Six Sigma, Agile Methodology, Lean Methodology
• Excellent time management, prioritization and organizational skills, able to both work independently or lead a group while balancing multiple initiatives/projects
• Strong business acumen that supports the strategic and financial goals of EFS and ATB
• Experienced in delivering and executing high quality work on firm delivery timelines and quickly adapt to new challenges and continuous changes
• Strong aptitude in data analysis to solve problems, make data driven decisions, solutions and recommendations to leaders and senior leaders on EFS direction
• Strong digital mindset and proficient in Google Workspace software
• A quick learner, naturally curious and a self-motivated individual with a high degree of comfort working independently or within a group, horizontal environment to identify and pursue opportunities that will directly influence the growth and direction of EFS

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying!

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens ?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a or phone interview. If you require any accommodations, please let us know.

Stay in touch!

ATB is excited to know you’re interested in a career with us! Follow us on , and to get the inside scoop on what our team is up to.

Company: ATB Financial

Expected salary:

Location: Canada

Job date: Wed, 16 Nov 2022 08:20:01 GMT

Job Source: Careerjet.ca

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