Operations Consulting, Digital Operations, Manager

Job title: Operations Consulting, Digital Operations, Manager

Job description: Line of Service Advisory

Industry/Sector Not Applicable

Specialism Operations

Management Level Manager

Job Description & Summary A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

Join us in cultivating a collaborative workplace driven by unique perspectives. We’re proud PwC advances a culture that helps everyone to thrive. It’s one of the reasons we’re recognized as a “Top Company” to work for in Canada. As you ignite a meaningful career and build a network that’ll last for life, you’ll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today’s ideas into tomorrow’s solutions. We cultivate an environment in which our differences are embraced, and our people feel comfortable bringing their whole selves to work. An empowering and diverse environment starts with you. Are you ready to get started?

Our Global Operations Practice connects clients’ strategies with execution. We start with the premise that operations are a strategic asset, and we bring the industry, functional and technology depth required to rapidly close the gap between ideas, strategies and results.

We work with clients to help design their operating model to deliver their business strategy. We help clients deliver the desired customer experience efficiently and effectively to fulfill the service missions and meet regulatory requirements. Our strategy through execution approach includes looking at the organization from a people, process, technology, organization and client perspective to drive innovation and create value.

Working together as a worldwide team, we build tailored solutions based on a deep understanding of our clients, grounded in rigorous analysis and data-driven insight. Whether it’s innovating to drive growth, strategically reducing costs, improving operational flexibility, managing risk or complying with complex regulatory requirements, PwC is committed to creating lasting, differentiated value in everything that we do.

What you’ll create and do

As a Manager, you’ll work as a part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level, include but are not limited to

Lead in the delivery of Digital Operations related business transformation engagements

Work under the supervision of a Director. Manage multiple projects in the different Digital Operations fields and have direct interactions with clients

Support the engagement manager in managing engagement risk and project economics including planning and budgeting

Prepare deliverable content

Provide advisory services on the Government of Canada’s Digital transformation agenda using Digital Operations solutions

Use analytic tools to simulate and support decision making processes

Ensure the quality of deliverables meets with PwC and client expectations.

Participate in and lead aspects of the proposal development process

Contribute to proposal writing

Team with PwC colleagues in other lines of services in support of client needs

Support the development of “thought leadership” and “point-of-view” documents

Perform the role of coach and actively participate in staff recruitment and retention activities

Additional experience in the following areas is considered an asset:

Developing client solutions that support digital service delivery (i.e. persona development, journey mapping, user experience design)

Developing digital service transformation roadmaps and digital-enabled target operating models

Using various content, social, mobile and cloud platforms to enable business transformation

Bilingual (English and French) facilitation skills

Public Sector experience is an asset

Experience in a leading management consulting firm considered an asset

What you’ll bring to this role

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Strong analytical skills, experience with Alteryx/Power BI or equivalent a plus

Ability to work within a fast-paced, collaborative, and team-based project environments

Can do attitude, responsive and action oriented

Strong problem solving orientation and analytical skills

Commitment to excellence

Experience in software integration, implementation or configuration work experience

Ability to work within a fast-paced, collaborative, and team-based project environments

Excellent leadership, organizational and verbal and written communication skills

Can do attitude, responsive and action oriented

Strong problem solving orientation and analytical skills

Why you’ll love working for PwC

At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit:

See how you can create your future at PwC

Applying at PwC

At PwC, we embrace new technology where you will learn to innovate and deliver differently. For Administrative, Specialist, Associate, Senior Associate, and Manager roles you may have the opportunity to participate in an on-demand video interview. To learn more about our innovative cloud-based online application interview process click here:

We take your privacy seriously. To protect your personal information, please submit your application directly through PwC Canada Careers:

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date

PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

Every day we see how people make businesses great. But it’s not only about skills. If your experience is close to what we’re looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.

PwC s’engage à bâtir une équipe diversifiée et représentative des collectivités qu’il sert. Nous invitons toutes les personnes qualifiées, sans égard à leur appartenance ethnique, leur race, leur religion, leur sexe, leur orientation sexuelle, leur identité sexuelle, leur statut d’autochtone, leur âge, leur handicap ou leurs besoins en matière d’adaptation du milieu de travail, à présenter leur candidature, qu’il nous fera plaisir d’examiner.

Chaque jour, nous voyons des personnes participer à l’essor des entreprises. Ce n’est pas seulement une question de compétences. Si votre expérience se rapproche de ce que nous recherchons, n’hésitez pas à postuler. Nous sommes conscients que l’expérience peut prendre diverses formes et que des équipes de passionnés peuvent réinventer le possible. Créez votre avenir chez PwC.

Company: PwC

Expected salary:

Location: Ottawa, ON

Job date: Wed, 26 May 2021 05:38:25 GMT