Patient Access Rep- Children’s Hospital of Richmond- Peds Primary Care

Job title: Patient Access Rep- Children’s Hospital of Richmond- Peds Primary Care

Job description: Children’s Hospital of Richmond at VCU combines award-winning research, education and clinical care with an uncanny understanding of what makes kids tick. Our team is a family. We work together to give every child in our growing community a chance to heal, recover and celebrate their super powers.

The chief objective of this position:

Handle all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. Greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. Provide quality customer service to patient of all ages, their families, visitors, medical staff, clinicians and co-workers. Ensure that everyone is treated courteously, quickly, and with respect.

Licensure, Certification, or Registration Requirements for Hire:

N/A

Licensure, Certification, or Registration Requirements for continued employment:

N/A

Experience REQUIRED:

Previous experience with computers, Microsoft Office software and navigating the Internet.

Previous experience keyboarding with the ability to type 40 words per minute

Experience PREFERRED

Previous work experience in a healthcare setting and knowledge of medical terminology

Experience with medical insurance, HMO, and managed care

Experience with appointment registration

Education/training REQUIRED:

High school diploma or equivalent

Education/training PREFERRED:

Associates or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program

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Company: VCU Health System

Expected salary:

Location: Richmond, BC

Job date: Fri, 09 Apr 2021 00:35:19 GMT