personal finance advisor – Youth

Job title: personal finance advisor – Youth

Job description: Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level NV-05

As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied.

Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting of young people and individual members. Interpersonal savvy is therefore essential.

You drive results by recommending investments, loans and insurance products. You serve as a financing expert advisor and resource person for the caisse. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management.

You work with various partners and experts to design integrated strategies that meet the needs of members and clients.

General Information on the Position

Caisse Desjardins de LaSalle serves 20,698 members. As at December 31, 2019, the caisse’s assets stood at $765 million, including $515 million in personal loans and $148 million in business loans. Its business volume is $1.6 billion. It is located in a culturally diverse market with strong business development potential

Main responsibilities

• Advise members and clients on the best strategies and work with them to identify expected results.
• Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
• Stay up-to-date on the financial services industry, market trends and best practices in your field.
• Participate in outreach activities and represent the caisse in the community.

Other working conditions

• Place of work: head office, located at 7700, boulevard Newman, LaSalle, Quebec
• Schedule: 35 hours per week, including 1 evening per week
• Number of jobs available: 1

Qualifications

• College diploma in a related field
• A minimum of one year of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

• Hold a mutual fund representative certificate – Autorité des marchés financiers
• For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

• Strong communication skills in both French and English, both oral and written
• Knowledge of current financial, economic, political and legislative events
• Knowledge of all products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors
• Knowledge of the integration of financial data into computer systems
• Knowledge of debt management
• Knowledge of compliance with legislation respecting the distribution of financial products and services
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Knowledge of policies, legislation and standards related to products and services offered by the caisse
• Knowledge of operating procedures pertaining to investment and financing activities Desjardins business processes
• Knowledge of service standards
• Knowledge of the techniques used to assess and monitor individual financing applications.

Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job Communicates effectively, Drive results, Interpersonal Savvy, Persuades

Work Location Caisse Desjardins de LaSalle

Trade Union CAISSE DE LASALLE (T: 30422)

Unposting Date 2021-06-25

Job Family Member/client sales and service (FG)

Company: Desjardins

Expected salary:

Location: LaSalle, QC

Job date: Sun, 09 May 2021 00:47:43 GMT