Program Manager, BC Children’s Ambulatory Clinics – BC Children’s Hospital and Sunny Hill Health Centre for Children Vancouver

Job title: Program Manager, BC Children’s Ambulatory Clinics – BC Children’s Hospital and Sunny Hill Health Centre for Children Vancouver

Job description: Program Manager, BC Children’s Ambulatory Clinics – BC Children’s Hospital and Sunny Hill Health Centre for Children Vancouver

Location

Details

20 hours ago

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P rogram Manager,

BC Children’s Ambulatory Outpatient Clinics, Vancouver

What you do

• Directs the strategic planning process and coordinates the process of operational planning across the Program. Integrates specific goals and objectives into the activities of the clinical services ensuring linkages with individual performance plans, and quality management initiatives. Communicates program and unit strategic direction incorporating Provincial Health Services Authority (PHSA) and Children’s & Women’s (C&W) vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.

• Prepares, monitors and analyzes staffing, operating, and capital budgets for the service delivery cost centres in collaboration with Program and Professional Discipline leadership. Allocates and manages available resources within these budgets to ensure the delivery of inter-professional services within the Program. Collaborates in the development of the program budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to monitor and adhere to allocated budget. Develops effective and efficient practices and processes to measure use of resources and the quality of care rendered within the allocated budget.

• Manages service area operations by assessing and monitoring staff/patient ratios and supplies based on patient acuity and staff skill level. Approves adjustments to staffing levels to meet patient/family needs. Defines an effective workforce plan for Program in collaboration with key partners and stakeholders that ensures the availability of adequate staff within the context of operational demands and environmental and resource constraints.

• Develops a plan for staffing within the Program in collaboration with the appropriate Professional Practice Leader and nursing leadership, and participates in the interview and selection process for inter-professional and support staff.

• Implements performance management processes in an interdisciplinary team environment. Ensures that probationary and annual reviews are completed for all Program staff, working in collaboration with Nursing Leadership and Professional Practice Leaders. Supports peer review by care team and program staff.

• Leads Program service development and planning activities through work groups and projects, and monitors progress and outcomes. Initiates, recommends, implements and evaluates objectives, policies and procedures, and standards of practice related to patient and family care together with various resources including nursing leadership and Professional Practice Leaders.

• Monitors quality outcomes, and assists in the development of methodologies, quality indicators, evidence based out-comes, and accreditation and audit activities in conjunction with the Medical Director and Senior Director, Operations. Oversees risk management activities in collaboration with the Management team. Leads the incident review process, following up on incident reports (patients, families and staff), and communicating outcomes and subsequent practice changes. Includes the Professional Practice Leader in incidents involving professional services staff.

• Evaluates individual and team performance. Investigates work and staff issues and where necessary, initiates disciplinary action up to and including termination. Participates in labour relations, including the grievance process.

What you bring

• A level of education, training and experience equivalent to a Masters Degree in Nursing or a healthcare related degree from an accredited University, plus a minimum of seven (7) years recent related clinical experience. This will include two (2) years working in a managerial/leadership capacity.

• Current registration/membership with the British Columbia College of Nursing Professionals (BCCNP) or the appropriate recognized professional association.

What you have

• Strong skills in operations management.
• Lead teams and to promote teamwork.
• Prioritize and manage multiple tasks and projects.
• Understanding and experience of quality assurance process, operational planning and program development.
• Communication skills both written and oral
• Problem resolution and critical thinking skills.
• Relate easily to a variety of people from diverse backgrounds.
• Be self-directed and highly motivated.
• Collaborate effectively within an interdisciplinary care team.
• Develop and foster a culture of education and research aimed at improving care delivery and patient outcomes.
• Effectively and efficiently manage human and fiscal resources.
• Demonstrated basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system.
• Ability to perform the duties of the job.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Regular Full Time

4500 Oak Street, Vancouver
Applications will be accepted until position is filled.
Monday to Friday -0800-1600
Requisition Number: 106070

What we do

Sunny Hill Health Centre (SHHC) bcchildrens.ca/our-services/sunny-hill-health-centre provides specialized development and rehabilitation to B.C. children and youth and their families.

Provincial Health Services Authority ( PHSA ) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day. .

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About BC Childrens Hospital

BC Children’s Hospital is a leader in general and specialized pediatric services, and is the province’s foremost teaching and research facility for child health.

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Location: Vancouver, BC

Job date: Sat, 15 May 2021 03:48:21 GMT