Program Manager, Maternal Newborn Program – BC Women’s Hospital + Health Centre

Job title: Program Manager, Maternal Newborn Program – BC Women’s Hospital + Health Centre

Job description: Program Manager, Maternal Newborn Program

BC Women’s Hospital + Health Centre

The Program Manager, Maternal Newborn Program at BC Women’s Hospital & Health Centre (BCW’s) is responsible for the effective and efficient management of interprofessional service delivery to women, newborns and families across the acute and outpatient maternity journey.

Your clinical leadership skills and commitment to providing culturally safe care will govern the effective and efficient management of interprofessional service delivery to women, babies and families.

This includes:

• Being accountable for managing specific cost centres and personnel related to the Maternal Newborn Program, and is responsible for performance management and development of the team.
• Working in a dyad model and in partnership with the Program Medical Director/Lead and other program leaders, to lead and promote the philosophy and goals of the organization by applying and evaluating best practice standards, policies and procedures to ensure high quality patient outcomes.
• Developing and maintaining effective working relationships with counterparts in other health authorities and ministries, and community service providers; as well, with universities and academic institutions to identify opportunities for research collaboration and share information in the drive for best practices.

What you’ll do

• Direct the strategic planning process and coordinates the process of operational planning within the Program and ensures alignment within patient care streams. Integrate specific goals and objectives into the activities of the clinical services ensuring linkages with individual performance plans, and quality initiatives.
• Lead Program service development and planning activities through work groups and projects, and monitors progress and outcomes. Initiate, recommend, implement and evaluate objectives, policies and procedures, and standards of practice related to women, babies and families.
• Prepare, monitor, and analyze staffing and operating, and capital budgets for the service delivery cost centres. Allocate and manage available resources within these budgets to ensure the delivery of interprofessional services within the Program.
• Manage the planning and implementation of patient assessments and care across the patient journey, ensuring that an overall high standard of care is attained and that principles of best practice and patient centred care are integral to service delivery activities.
• Monitor quality outcomes, and assist in the development of methodologies, quality indicators, evidence based outcomes, and accreditation and audit activities in conjunction with the dyad Medical Director, Senior Director and Senior Medical Director
• Create an environment of evidence-based practice that encourages participation in research, fosters personal growth, and supports opportunities for teaching and education of students and staff.
• Recommend opportunities for staff involvement in research. Contribute to the identification, planning and evaluation of educational sessions for interprofessional staff throughout the service line

What you bring

• A level of education, training, and experience equivalent to a Master’s Degree in Health Care Administration, Nursing, or a healthcare related degree from an accredited University,
• A minimum of seven (7) years recent related clinical experience. This will include two (2) years working in a managerial/leadership capacity.

You will have:

• Strong skills in operations management.
• Demonstrated the ability to lead teams and to promote teamwork.
• The ability to prioritize and manage multiple tasks and projects.
• Understanding and experience of the quality assurance process, operational planning, and program development.
• Excellent communication skills both verbally and in writing to communicate effectively with patients, families and staff.
• Demonstrated problem resolution and critical thinking skills.
• Demonstrated the ability to relate easily to a variety of people from diverse backgrounds

We welcome applicants from across Canada to apply.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Temporary, Full-Time (May 10, 2022)
4500 Oak Street, Vancouver BC
Applications will be accepted until position is filled.
Monday to Friday; 0800-1600
Requisition Number: 108156

What we do

BC Women’s Hospital + Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

Provincial Health Services Authority ( ) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of May 14, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Excluded
Requisition # 108156E-2355685
Work Site 4500 Oak Street, Vancouver
Job Type Temporary, Full-Time
Temporary Duration Until return of incumbent
FTE 1.00
Hours of Work 0800-1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 05-Jun-2021

Company: Provincial Health Services Authority

Expected salary:

Location: Vancouver, BC

Job date: Sun, 09 May 2021 03:00:32 GMT