Regional Account Director – Eastern US Market – Fairmont Vancouver Hotels

Job title: Regional Account Director – Eastern US Market – Fairmont Vancouver Hotels

Job description: Regional Account Director – Eastern US Market – Fairmont Vancouver Hotels

The Regional Account Director, Eastern US Market will strategically oversee this key group segment to identify and book meeting and incentive business for Fairmont Hotel Vancouver, Fairmont Pacific Rim and Fairmont Waterfront. The Regional Account Director is an expert in their market, has strong and longstanding business relationships with influencers and decision makers both with direct clients as well as with third party planners.

What is in it for you:

Cosmopolitan by nature – With the most luxurious accommodation, extraordinary cuisine, inviting ocean views, cultural celebrations and West Coast recreation, Fairmont’s hotels in the Pacific Northwest are simply unrivalled. Be an ambassador for the brand, where your sales skills, strong interpersonal skills and strategic vision will drive solid operating results and memorable guest experiences.

What you will be doing:

Reporting to the Area Director, Group Sales, the role is based at one of our Vancouver properties. The candidate will have multiple years of sales experience, be extremely well connected, up to speed with all new trends and has a proven record of accomplishment in the following areas:

• Achieve and exceed assigned sales goals
• Converting business opportunities into definitive bookings
• Increasing business opportunities through pro-active business development
• Implementing and executing on strategic sales plans
• Conduct routine & timely calls on assigned accounts
• Organize and lead client events, sites & business development trips
• Participate in training, industry trade shows and sales trips
• Collect market and competitive intelligence to maximize group sales opportunities
• Build relationships with all relevant stakeholders: Accor Global Sales Office(s), Industry Partners, Meetings Industry, DMC’s, Attractions and Offsite Venues
• Partner with sister hotels to optimize Accor exposure and build business
• Utilize Opera Sales System to track, solicit, book and follow up on accounts
• Quote and negotiate rates within established parameters
• Upon closing, coordinate and follow up with event services and/or other hotel departments to ensure delivery of hotel’s promised services
• Jointly supervise the training and development of assigned Sales Coordinator
• Support group sales team and handle special projects as assigned
• Participate in departmental / self-guided training and development
• Prepare weekly, monthly, quarterly and annual reports, as required

• Communicate and represent customers and booked events at each hotel. Communicating/hosting sites, attending Leadership meetings, Resume & Pre-con Meetings, and ensuring strong sales presence while customers are onsite

• Promote ALL Meeting Planner program Follow departmental policies and procedures, and all safety policies
• Consistently offer professional, friendly and engaging service to both internal and external customers
• Support the goals, objectives and philosophies of Fairmont Hotel Vancouver, Fairmont Pacific Rim and Fairmont Waterfront
• Embody the values of AccorHotels: Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust & Respect

• Follow departmental policies and procedures, and all safety policies
• Other duties as assigned

Your experience and skills include:

• Minimum of five years hotel sales experience required
• Bachelor’s Degree and/or Hotel Management Degree preferred
• Multiple years of experience in senior sales role in luxury hotel environment
• Multiple property sales experience is an asset
• Excellent communication skills, both written and verbal required
• Computer literacy in various applications and tools including Opera Sales & Catering / SFA System (or other CMS), Microsoft Office, Cvent, LinkedIn
• Goal oriented, competitive and well organized
• Strong interpersonal and problem solving abilities, role model in pro-active sales
• Ability to analyze financial data to create winning group strategies and solutions
• Positive attitude, firm and supportive, team based approach to ensure attainment of the hotel’s short and long term goals
• Ability to travel and work flexible hours and days

Your team and working environment:

Key Working Relationships: Regional Director Sales & Marketing, Directors of Sales & Marketing, Director of Sales, Director of Events/Event Services and Event Leaders. This position will also work closely with Operations Leaders, Revenue Management Leaders, Public Relations and Marketing Leaders.

Location: The role is based at one of our Vancouver properties. The candidate will be required to facilitate important customer activities at the downtown Vancouver properties. Additional business travel as required.

Committees: Committees as required (ex: RIISE Diversity, Planet 21)

People Management: The Regional Account Director, Group Sales will work alongside and co-manage a sales coordinator.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Company: Accor

Expected salary:

Location: Vancouver, BC

Job date: Fri, 18 Nov 2022 05:15:07 GMT

Job Source: Careerjet.ca

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