Sales and Customer Service Representative – Inbound calls

Job title: Sales and Customer Service Representative – Inbound calls

Job description: Here’s what you need to join the team

• Excellent customer service skills – Thanks to your friendly and sociable nature, you know how to establish a connection with the customer! Great interest in technologies – You like being up to date with new technologies and enjoy sharing your knowledge with clients!
• Strong interest in developing sales skills – We’re looking for people with a background in a sales environment or willing to learn how to acquire this highly sought skill!
• Excellent communication skills, oral and written;
• Ability to work in a computerized environment; and strong multi-tasking skills
• Experience in sales, customer service, or in a call center, a great asset!
• High school diploma or the equivalent, completed;
• Availability to work in the following time-slots:

• Monday to Friday from 9:00 am to 10:00 pm;
• Saturday and Sunday from 10:00 am to 7:00 pm;
• You must be able to work from home (an asset). You can discuss this in more detail with our recruitment team.

What we offer

• Hourly compensation of $20 /hour*, including a guaranteed bonus– Based on your performance, you could earn more thanks to our generous incentive plans!

• * After seven months, you will get a base wage of $16.44/hour and significant monthly bonuses based on your performance (the average total compensation of our agents 6 months after training is $22.50);
• A special premium for weekend shifts;
• Performance-based incentive plan;
• Fully paid professional training program and all the support you need to succeed;
• Complete benefits plan after six (6) months of service, including:

• Comprehensive insurance (medical, dental, and life insurance);
• Discounts on telecommunications products and services.

Why Nordia?

It’s simple: our top priority is to provide a rewarding environment for our employees. That’s why we are proud to offer competitive compensation, a stimulating work environment and excellent benefits. According to the most recent 2020 internal survey, our employees confirm it: 90% of them would recommend Nordia as an employer to their family and friends! We are also on Waterstone’s prestigious list of Canada’s Most Admired Corporate Cultures, and we were recognized for our excellence in human resources at the recent Dunamis Awards gala.

Want to learn more about our career opportunities and what makes Nordia the best place to work?

Company: Nordia

Expected salary: $16.44 per hour

Location: North York, ON

Job date: Sat, 13 Nov 2021 08:41:35 GMT

Job Source: Careerjet.ca

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