Senior Administrative Services Clerk

Job title: Senior Administrative Services Clerk

Company: Trillium Health Partners

Job description: Job Description

Position: Senior Administrative Services Clerk

File #: 2021-19731

Status: Casual (1)

Department: Diagnostic Imaging

Hours of Work/Shifts: All shifts

Site: Credit Valley Hospital

Posted:

Internal Deadline:

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

When we set out to build our vision and future, we connected with our community – patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan – quality, access and sustainability – anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients – inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

Duties and Responsibilities:

• Answer telephone
• Facilitate inpatient appointments
• Assist Resource Technologist with coordinating patient flow
• Enter portering information into Connexal
• Strong knowledge of medical terminology
• Experience with Meditech and PACS
• Enter inpatient exams in RIS
• Coordinate patient consent and prep information
• Ability to coordinate patient flow
• Communicate preparation information to inpatient floors
• Paging of MRP’s for Radiologist
• Scanning paperwork
• Gather pertinent patient information, eg. Previous, lab results, etc., for biopsy and inpatient procedures
• Assist in changing of patients for examination
• Booking ultrasound biopsies, notifying patient and physician’s office
• Ordering forms from Print Shop
• Order on-site supplies through materials management system
• Strong organizational skills with the ability to prioritize tasks
• High accuracy and attention to detail when performing a wide variety of tasks
• Excellent patient service skills, delivering positive patient centered care
• Other duties as requested

Key Qualifications:

• Completion of clerical / senior clerk training program or equivalent education and experience in a health care environment.
• Health related undergraduate degree an asset
• Previous experience in Diagnostic Imaging an asset
• MRI safety screening experience preferred
• High accuracy typing skills combined with proficient computer software skills including Meditech, MSM bookings, Microsoft word & Excel and SCM
• Proven ability to work independently and within a multidisciplinary team in a high stress environment
• Proven ability to multitask and able to adapt readily to changes in workload demands.
• Ability to communicate effectively both verbal and in writing
• Critical thinking and exceptional problem solving skills when dealing with patients, physicians, hospital staff and external stakeholders.
• Excellent organization and time management skills ensuring compliance with diagnostic imaging policy and procedures.
• High degree of professionalism and competency to function in a position requiring initiative and the ability to prioritize duties of the position with limited to no supervision.
• Patient care focused to deliver the highest quality of care to patients and families.
• Excellent attendance records required.

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

To pursue this career opportunity, please visit our website:

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.

Expected salary:

Location: Toronto, ON – Mississauga, ON

Job date: Sat, 23 Jan 2021 02:44:48 GMT