Senior Business Analyst,Clinical ApplicationsInformation Management/ Information Technologies

Job title: Senior Business Analyst,Clinical ApplicationsInformation Management/ Information Technologies

Job description: The Senior Business Analyst (Clinical Applications) is responsible for providing leadership in Business Process Reengineering concepts and methods and leads the analysis and documentation of business requirements on Information Management/Information Technology (IM/IT) clinical projects. The Senior Business Analyst will analyze and document gaps between business requirements and software features and functions and will assist/lead with development and maintenance of statement of work and project plans for Clinical Application projects. The Senior Business Analyst provides project management and support for all phases of assigned clinical systems development and implementation projects. In addition to providing hands-on application support, the Senior Business Analyst also provides guidance and leadership to assigned team members.

Scope and Complexity

The Senior Business Analyst’s primary responsibility involves interpreting business strategies and objectives to support the selection, procurement and implementation of appropriate clinical information systems applications. Specific responsibilities include supporting applications, demonstrating thorough knowledge of objectives and processes in major segments of the organization, and promoting and developing communication between assigned business units, technical staff and vendors to integrate clinical information systems with cross-functional and/or enterprise wide strategies. The Senior Business Analyst will be involved in identifying and developing application requirements and detailed project plans.

The Senior Business Analyst provides complex and varied functions in an environment that requires a high level of specialized skills to fulfill responsibilities for the most efficient and effective use of the designated service. The Senior Business Analyst ensures that the clinical systems application service is maintained by the highest levels of service availability and performance. Decision-making involves complex and diverse issues. Innovative, integrated solutions are required to position the organization to achieve full benefit from this service to support a patient centric care environment.

Communications

The Senior Business Analyst communicates with staff at all levels throughout the health authority in the development of work products to support assigned projects. Internal contacts primarily include both functional area and application team members providing specialized application support, information and knowledge to facilitate, define, clarify and provide suggestions on application selection and use to best meet the needs of the organization. The Senior Business Analyst serves on a variety of authority-wide, health service delivery area and departmental committees, task groups, internal working teams and corporate projects. Presentations and facilitation of groups throughout the organization will be used to enable the Senior Business Analyst’s work.

External communication includes contact with external peer groups and vendor partners to obtain development advice and support to maintain PHSA business relationships and purchase equipment, services and resources.

What you’ll do:

• Provide strategic planning support and change management services by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems. This includes identifying system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
• Provide support for application maintenance, modification and enhancement through programming, database development, report writing and problem solving.
• Provide guidance and leadership to assigned team members including making adjustments to workload and assignments and participating in decisions relating to hiring, discipline and termination.
• Analyze system performance and provide recommendations for the development of capacity plans for assigned applications.
• Conduct analysis related to data conversion routines and system interfaces for assigned applications.
• Support operational requirements by assembling, creating and maintaining the required set of information systems technical and operational documentation, according to departmental standards.
• Prepare Requests for Information/Proposal, develop evaluation processes and tools, and evaluate vendor responses.
• Coordinate and implement applications by ensuring documentation, writing and testing of applications and verifying that programs are functional and consistent with specifications.
• Provide system support to users during the development, maintenance and operation of various computer systems by performing duties such as troubleshooting system software problems, testing alternative solutions, and reviewing impact of implemented resolutions over time.
• Develop user documentation and downtime and disaster recovery procedures for assigned applications.
• Perform analysis of PHSA agency information system requirements and vendor analysis/selection including project management for the acquisition and implementation of new information systems and enhancements to existing systems.
• Provide technical and business direction and guidance to other project staff by identifying staff required, assigning tasks to staff, setting priorities and reassigns work when necessary to ensure project deadlines are met.
• In conjunction with senior staff or manager, participate in contract negotiations with vendors.
• Coordinate and manage the development and execution of project plans, prepare and monitor project budgets and communicate status reports.
• Lead and participate in the analysis, acceptance criteria definition, development, testing, training, implementation and maintenance phases of assigned projects. Carry out post-implementation reviews and make recommendations for improvements.
• Provide advice and direction to clients on methods to improve performance efficiencies through the use of automated tools and revised work processes.
• Perform other related duties as assigned.

What you bring:

• A level of education, training and experience equivalent to a Bachelor’s degree in Nursing, Engineering, Information Systems, Computer Science, or related discipline, plus a minimum of five (5) years recent related experience which includes clinical information systems implementations and three (3) years in a team lead role.
• Demonstrated understanding of the Systems Development Life Cycle and project management methodology.
• Demonstrated ability to lead staff in a team environment.
• Ability to work effectively as part of a team.
• Demonstrated experience organizing and writing application related documentation and proposals.
• Excellent interpersonal, oral and written communication skills with the ability to communicate complex ideas in simple terminology.
• Ability to understand and clearly relate technical information and principals of operation to other members of the organization.
• Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills.
• Proven ability to plan and execute complex projects with stringent budgets and timelines.
• Main stream project planning software/tools experience preferred.
• Physical ability to perform the duties of the position.

What’s in it for you:

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job type: Regular Full-Time
Location: 1885 W. Broadway Vancouver, BC
Closing date: Open until position is filled
Reference number: 107145E

What we do:

PHSA plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: .

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
Labor Agreement Excluded
Requisition # 107145E-2354677
Work Site 1885 West Broadway, Vancouver
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 0830-1630
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 22-May-2021

Company: Provincial Health Services Authority

Expected salary:

Location: Vancouver, BC

Job date: Sat, 24 Apr 2021 06:16:19 GMT