Senior Consultant, Infrastructure Management

Job title: Senior Consultant, Infrastructure Management

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Description

What You’ll Be Doing

As a member of CIBC’s End Point Computing team, you’ll play a crucial role in designing, building and supporting the configuration and automated deployment of images for desktops, laptops and virtual desktops (VDI).

You will implement and support deployment and configuration of end user devices across the organization via development of automated operating system deployment (OSD) components including task sequences, boot media, drivers, application and OS packages. You will assist in the certification process of new hardware, procure drivers and create packages, validate and remediate functionality of OS components and peripherals, run benchmarking and document results. You will promote code of all OSD related components across multiple non-Production and Production environments.

In addition, you will provide key technical 3rd level Windows support in day to day operations, as well as assisting in troubleshooting and remediating operating system deployment related issues, including task sequence, driver package, or content related issues.

You will be designing and implementing modern device provisioning and configuration of Modern devices (Windows) via UEM solutions (Microsoft Endpoint Manager (MEM), Workspace One).

You will provide technical leadership, standards and best practices during design, build, implementation and maintenance phases of initiatives/projects involving the ongoing development of the operating system deployment process.

How You’ll Succeed

Leadership & Communication – Collaborate with senior team members and leaders across the company and make informed recommendations to enhance desktop deployment and configuration related solutions. Weigh business needs against technology offerings and security concerns to provide recommendations which are both practical and achievable to improve the end user experience.

Governance – Proactively contribute to governance initiatives in the development of company policies, audit requirements, etc. Provide technical or business guidance to clients within and outside your own department. Establish and maintain procedures and documentation related to the end user device deployment and configuration, while adhering to the organization’s standard concepts, best practices and procedures.

Engineering – Lead evaluation, selection and implementation of new and emerging technologies; support the development of business/technology proposals by estimating implementation costs and evaluating options. Provide level 3 support to resolve technology related incidents. Work with Service & Platform Management and Architecture teams to provide input into the future state architecture and roadmaps. Apply concepts, practices and procedures relative to end user device deployment and configuration. Maintain overall responsibility for the health and well-being of the end user device deployment and configuration environment, including troubleshooting directly with internal and external customers. With all the nuances and LOB specific configurations and changes, there will be a strong focus on QA (Unit and Release testing). This is core to the engineering discipline and capability to deliver Quality product.

Who You Are

You can demonstrate experience in:

Deploying operating systems via Microsoft Endpoint Manager (MEM) to an enterprise environment.

Managing MEM collections, packages, applications, drivers, task sequences and images, boot media creation.

Troubleshooting MEM deployment failures, task sequence problems, OSD error and MEM component errors.

Scripting expertise in both PowerShell and VBScript.

Working knowledge of the Adaptiva Peer to Peer Operating System Deployment (OSD) content delivery mechanism.

Strong knowledge of the end to end process of OSD including configuration and customization of OSD and MDT.

Windows Administration and support of Windows operating systems issues, applications, compatibility issues, debugging system crashes.

Working knowledge of Windows security fundamentals

Overall exceptional understanding of the Windows O/S including current Microsoft release Semi Annual Channel architecture, Group Policy Objects, Group Policy Preferences and UEM policies.

Working knowledge of virtual desktop environments including Hyper-V, VMware, Citrix is an asset.

Working knowledge of Azure Dev-Ops.

Strategic and forward thinking, introducing new technology, processes, implementation methods, always seeking out opportunities to improve upon the existing state

You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home

Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity

Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training

Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location Toronto-483 Bay St. 6th Floor

Employment Type Regular

Weekly Hours 37.5

Skills

Company: CIBC

Expected salary:

Location: Toronto, ON

Job date: Sat, 06 Nov 2021 23:22:19 GMT

Job Source: Careerjet.ca

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