Senior Product Manager, Hotels Marketplace (Growth)

Job title: Senior Product Manager, Hotels Marketplace (Growth)

Job description: About the job

The Hotels Marketplace team is building the most convenient and trustworthy hotel shopping experience so that customers can quickly and easily find the best hotels at the best prices. We’re looking to add a product manager to our team who will lead a lane dedicated to growing our active users. This role will have a huge impact as it will affect the very top of our hotel business funnel. We are looking for a scrappy, creative, hands-on “doer” that will find innovative ways to offer users incredible hotel deals they can’t find anywhere else. Are you up for the challenge?

Product Managers at Hopper are “smart creatives” who obsess over the customer and will help transform Hopper from a disruptive startup into the global leader in mobile travel. As a Product Manager, you will work at the intersection of software development, data science, and user experience to solve real customer problems and create unique value. You will need to dive deep into the data and develop an understanding of the competitive travel landscape to ground the basis for new product features.

On any given day – whether you’re surveying customers to better understand their needs, partnering with engineering to scope a feature down to the MVP, or combing through data for new insights – your contribution will be critical to Hopper’s current and future success.

What would your day-to-day look like:

• Manage a product roadmap for a set of features from inception through implementation and analysis: collect requirements, establish key performance metrics, craft the user experience, drive execution, and report on the impact
• Collaborate closely with data science to dive deep into our data to understand our users
• Work with business leaders to help shape business cases, including return-on-investment analyses for new product initiatives
• Partner with design to ideate and wireframe new features that will be in the hands of millions of users across the globe
• Pare down an ideal feature to the minimum viable product: identify what’s essential for us to know if this is a good idea, what’s not, and how can we limit cost and risk?
• Understand complex technical issues, discern impact, and be able to explain the situation to maximize clarity and drive resolution

An ideal candidate has:

• An innovative and detail-oriented approach to problem-solving
• Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
• Excellent communications skills both in-person and in-writing
• A bias for action and drive to go beyond the status quo
• Experience finding innovative solutions for real-world, user problems
• Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists
• No ego. Strong focus on doing what is right for the customer and the company

Preferred qualifications:

• Thrived in a B2C product role and delivered delightful features at scale
• A track record of persuading colleagues through compelling narratives grounded in data
• Experience pulling your own data and writing SQL queries
• The instinct to get on a whiteboard and explain your thinking
• A passion for Hopper’s mission to build the most customer centric travel marketplace on Earth

Perks of working with us:

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
• Access to a Retirement Savings Plan

More about Hopper

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech .

Here are just a few stats that demonstrate the company’s recent growth:

– Hopper’s valuation is now over $5B, which is more than triple our valuation from early 2020.

– The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

– According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

– Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.

– The company sells over $2B in travel and travel related financial services annually.

– Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

– Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, , and MakeMyTrip.

The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

And all this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!

Company: Hopper

Expected salary:

Location: Canada

Job date: Thu, 27 Oct 2022 04:10:06 GMT

Job Source: Careerjet.ca

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