Supervisor Clinic Administration, Forensic Psychiatric Services – BCMHSUS, Kelowna

Job title: Supervisor Clinic Administration, Forensic Psychiatric Services – BCMHSUS, Kelowna

Job description: Supervisor, Clinic Administration
Forensic Psychiatric Services, BC Mental Health and Substance Use Services, Kelowna, $26.65 per hour

What you’ll do

• Coordinate the clerical workflow and providing work guidance and ongoing support to staff; participate in interdepartmental meetings, and liaising with other disciplines, community clinics and FPH to ensure consistency of work procedures; maintain administrative procedure manuals and assisting with drafting new procedures and/or updating existing procedures for review and approval.
• Supervise clinic clerical support staff by determining orientation and training requirements; discuss progress and facilitate establishment of individual and team goals, monitor performance to ensure program standards are met; and clarify requirements, provide input into performance evaluations in order to promote quality work performance, facilitate resolutions to problems, and refer unresolved issues to the Regional Clinic Manager.
• Perform duties related to the accounts payable function by receiving reports and related documents, matching invoices (manually and electronically) to purchase orders, verifying the accuracy of invoices and checking that all invoices and expense claims have been approved according to signing authority guidelines, following up with respective departments and/or vendors to obtain missing documentation/information, and forwarding approved and coded invoices to Accounts Payable for payment on a timely basis. Reconcile designated accounts by matching up payments received and invoices issued, tracing the reasons for differences, and liaising with Finance concerning issues and questions.
• Perform secretarial and administrative duties for the Regional Clinic Manager by screening incoming materials, determining urgency of requests, and prioritizing items for their attention; informing the Manager of emerging clerical/administrative issues and unusual circumstances, and participating in developing the plan of action; assisting Manager with creating, maintaining and managing contracts; and processing incoming and outgoing correspondence, and typing a variety of technical and non-technical material.
• Process timekeeping records for clinic staff by completing duties such as entering information into system within established timelines, applying time codes, answering staff questions, checking entries for accuracy, liaising with the Payroll and Scheduling & Timekeeping Solutions, and making adjustments as required. Complete and submit eForms as required. Liaise with Finance, Payroll and Human Resources as necessary.

What you bring

• Completion of Grade 12.
• Graduation from an approved course in medical transcription.
• Four (4) years recent, related experience including one (1) year in a supervisory capacity, or an equivalent combination of education, training and experience.

You will have the ability to

• Keyboard at 60 wpm
• Communicate effectively both verbally and in writing.
• Deal with others effectively.
• Physically carry out the duties of the position.
• Supervise.
• Organize work.
• Operate related equipment.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Regular Full Time
Wage: $26.65 per hour
Kelowna satellite site
Monday to Friday; 08:30-16:30
Reference number: 108107

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

Provincial Health Services Authority ( ) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: .

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of May 14, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Facilities Subsector
Requisition # 108107-2355703
Work Site Kelowna satellite site
Job Type Regular, Full-Time
Salary/Rate $26.65 / Hour
FTE 1.00
Hours of Work 830-1630
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 05-Jun-2021

Company: Provincial Health Services Authority

Expected salary: $26.65 per hour

Location: Kelowna, BC

Job date: Sun, 09 May 2021 06:09:36 GMT